8. Terms of Payment and Refunds
If a payment is not successfully settled, due to expiration, insufficient funds, or otherwise, and you do not edit your Payment Method information, terminate or cancel your subscription, you remain responsible for any uncollected amounts and authorize us to continue billing the Payment Method, as it may be updated. This may result in a change to your payment billing dates. In addition, you authorize us to obtain updated or replacement expiration dates and card numbers for your credit or debit card as provided by your credit or debit card issuer. The terms of your payment will be based on your Payment Method and may be determined by agreements between you and the financial institution, credit card issuer or other provider of your chosen Payment Method.
For subscribers residing in the EU or European Economic Area, in accordance with local law and except if the purchased service is performed immediately upon your request, you are entitled to a full refund of your Package without stating the reason during the 14 days after the subscription begins. Please note that this 14-day period commences when the subscription starts. Refunds will be made using the same means of payment as used by you in the initial transaction. In any case, no fees will be charged to you as a result of the refund.
Service Subscription Fees. You will be responsible for payment of the applicable fee for any Services (each, a "Service Subscription Fee") at the time you create your Account and select your package (each, a "Service Commencement Date"). Except as set forth in the Terms, all fees for the Services are non-refundable and non-transferable. No contract will exist between you and Unitymix for the Services until Unitymix accepts your order by a confirmatory email, SMS/MMS message, or other appropriate means of communication. Your access to use the Services may be subject to separate third party terms of service and fees, including your mobile network operator's terms of service and fees, including fees charged for data usage and overage, which are your sole responsibility.
10.3. Subscription Renewal. If you have a subscription, your subscription will continue indefinitely until terminated in accordance with the Terms. After your initial subscription period, and again after any subsequent subscription period, your subscription will automatically commence on the first day following the end of such period (each a "Renewal Commencement Date") and continue for an additional equivalent period, at Moco's then-current price for such subscription. You agree that your Account will be subject to this automatic renewal feature unless you cancel your subscription in accordance with the cancellation process set forth in our refund Page. If you cancel your subscription, you may use your subscription until the end of your then-current subscription term; your subscription will not be renewed after your then-current term expires. However, you will not be eligible for a prorated refund of any portion of the subscription fee paid for the then-current subscription period. By subscribing, you authorize Unitymix to charge your payment provider now, and again at the beginning of any subsequent subscription period. Upon renewal of your subscription, if Unitymix does not receive payment from your payment provider, (i) you agree to pay all amounts due on your Account upon demand, and/or (ii) you agree that Unitymix may either terminate or suspend your subscription and continue to attempt to charge your payment provider until payment is received (upon receipt of payment, your account will be activated and for purposes of automatic renewal, your new subscription commitment period will begin as of the day payment was received).
Once you have paid for any premium services, you have the right to cancel and be reimbursed for all payments received within 7 days. If you wish to cancel please let us know via Refund Page
All purchases and redemption of Credits made through the Service are FINAL AND NON-REFUNDABLE. You acknowledge that Unitymix is not required to provide a refund for any reason, and that you will not receive money or other compensation for unused Credits when an account is closed, whether such closure was voluntary or involuntary. However, if Unitymix ceases providing the Service, Credits and/or changes its business model, you will be entitled to a refund on a prorated basis.
To request a refund: